Rolando Jimenez
Technical Trainer @ Nerdio | Training and Development
- Role
- Technical Trainer at Nerdio
- Location
- Puyallup, WA, US
- LinkedIn followers
- 500 followers
About Rolando Jimenez
As a Technical Trainer at Nerdio, the 2024 Microsoft Partner of the Year for the Americas, I’m on a mission to empower Managed Service Providers (MSPs) worldwide! Through dynamic live training events and cutting-edge cloud solutions, I teach MSPs how to unlock the full potential of technologies like AVD, Windows 365, Intune, and Nerdio Manager for MSP. My goal is to help MSPs elevate their game, push boundaries, and achieve more than they ever imagined by leveraging innovative cloud solutions that drive success and transformation.Previously I was a Modern Work and Security Engineer at Mobile Mentor, a global leader in remote workforce solutions and the 2021 Microsoft Partner of the Year for Modern Endpoint Management. I have over six years of experience in IT support, sales, and consulting, and I hold the CompTIA ITF+ certification.My core competencies include customer relationship management, application deployment, and technical support. I am passionate about empowering people and businesses to achieve more by unlocking the full potential of their technology. I work with clients across different industries and geographies, providing them with innovative and tailored solutions for their modern work and security needs. I also coach and mentor my team members, driving results and delivering world-class customer service and experiences.Previous
Experience
Technical Trainer
Feb 2024 — Present · US
Create, implement, and assess training programs and career growth opportunities, pinpointing educational requirements and working closely with experts in the field to equip employees with the necessary tools and support for reaching their highest potential.
Education
Art Institute of Seattle
Animation
2010 — 2011
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