Rolando Deltoro

Scheduler @Senior Helpers

Miami, TX, US

Create and maintain schedules for home healthcare aides (staff)Arrange or organize schedules for clients and/or patients in line with healthcare plans and availability of healthcare personnel that will attend to them (patients)Perform maintenance of all statistics and reports that have to do with both staff and patientsResponsible for properly entering client and staff information into a database, and also updating it on a regular basisCarry out management of the information databases that contain details of both staff and clientsReach out to health care providers or personnel and clients with regards to changes in schedule that may come up on a daily basisBuild professional relationship(s) with clients so as to ensure excellent service deliveryParticipate in activities or programs that help enhance the quality of service that is being rendered by the organization’s staffEnsure scheduling systems are properly maintained. That is, ensure accuracy of scheduling systemsShow respect for patients/clients by maintaining confidentialityKeep the team manager updated as regards conflict in schedules.

Miami Dade College

Degree in Graphics Arts and Communication