Roland Owens
Veteran, Senior In-Home Expert @ AT&T | Six Sigma, White and Yellow Belt
- Role
- Senior In-home Expert at AT&T
- Location
- Goldsboro, NC, US
- LinkedIn followers
- 500 followers
About Roland Owens
As a Senior In-Home Expert at AT & T, empowered by Six Sigma methodologies, my focus lies…
Experience
Senior In-home Expert
Sep 2023 — Present · US
Provide white glove service to new and existing AT & T customers in their homes while uncovering needs and fulfilling them with at & t\'s services and products
Education
United States Marine Corps
Military Police Training, Criminal Justice and Corrections
1986 — 1990
Six Sigma
White and Yellow Belt, Management Information Systems, General
2014 — 2015
Southern Wayne
Diploma, General Studies
1983 — 1986
Skills
- Customer Service
- Training
- Customer Satisfaction
- Social Networking
- Telecommunications
- Cashiering
- Microsoft Excel
- Program Management
- Management
- Team Building
- Outlook
- Voip
- Microsoft Office
- Sales
- Avaya
- Data Entry
- Event Management
- Leadership
- Telephony
- Voice Over Ip (Voip)
- Routers
- Contact Centers
- Team Leadership
- Call Centers
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