Roland Rivera

About Roland Rivera

I am a seasoned professional responsible for overseeing customer product delivery and collaborating with renowned companies such as Nokia, AT & T, Nikon, and Texas Instruments. My role involves managing global purchase orders, ensuring contract compliance, and conducting financial reviews with executives regularly. Additionally, I cultivate client relationships, establish operational policies, manage budgets, and contribute to the hiring process. With over 20 years of experience in IT and education, including senior management roles at HPE, you\'ve demonstrated success in driving projects from concept to production across various countries and managing high-level customer support operations.PROFESSIONAL ACHIEVEMENTSCHOSEN, by senior management to spearhead the establishment of a new RAD (Reliability, Availability & Diagnosability) Department in my role as the Total Customer Experience and Quality Manager. CREATED and developed three departments, implementing Team Charters and Policies & Procedures to enhance innovation and boost employee efficiency and productivity. SELECTED to lead various core teams, as an EPM, including the Next Generation Blade, Program Core Team and the Voltage Regulator Core Team, for my exceptional planning and delivery.DROVE the development of a new product in the R&D segment, from concept to successful deployment, through collaborative efforts across all phases.BADGES EARNED AT MICROSOFTResponsible Generative AI,Azure OpenAI Services,Generative AI,Knowledge Mining and Azure AI Search,Azure AI Document Intelligence,Azure AI Speech,Conversational Language,Understanding Question answering with the Language Services,Text Analysis with the Language Services,Optical Character Recognition,Facial Recognition,Computer Vision,Azure AI Services,Machine Learning, AI Concepts

Experience

1. Sr Director of Operations

   Logisticorp Group

   Aug 2018 — Present · Dallas-Fort Worth, TX, US

   As the project overseer, I manage all project aspects, from setting deadlines and assigning responsibilities to closely monitoring progress. I work directly with clients to ensure deliverables meet requirements and coordinate with departments to maintain compatibility. Coordinating internal and external resources, I ensure flawless project execution within scope and budget. I assist in defining project objectives, allocate resources, and develop detailed project plans. I report project updates to management, manage client relationships, and mitigate risks. I maintain comprehensive project documentation, delegate tasks, and analyze performance against goals. I prioritize leadership development and utilize various tools for project documentation.

Education

• Texas State Technical College

  AAS, Computer Science

• Our Lady of the Lake University

  Bachelor of Applied Studies, Management

Skills

• Product Development
• Analysis
• Embedded Systems
• Product Engineering
• Pmp
• Semiconductors
• Leadership
• Asic
• Debugging
• Program Management
• Software Development
• System Architecture
• Technical Leadership
• Project Management
• Electronics
• Team Leadership
• Ms Project
• Change Management
• Systems Engineering
• Product Management
• Quality Assurance
• Design for Manufacturing
• Cloud Computing
• Manufacturing
• Process Improvement
• Hardware Architecture
• Storage
• Six Sigma
• Lean Manufacturing
• Process Engineering
• Testing
• Sdlc
• Continuous Improvement
• Vendor Management
• Engineering Management
• Firmware
• Project Planning
• Management
• Engineering
• Networking