Roland Ortiz
Sr. Dealer Relations Manager at Santander Auto Finance & Chrysler Capital
- Role
- Regional Senior Drm Manager - Webc at Santander Consumer Usa
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Roland Ortiz
Results oriented B2B Regional Account Manager with over 15 years experience in…
Experience
Regional Senior Drm Manager - Webc
Mar 2013 — Present · Phoenix, AZ, US
Responsible for a managing a team of 7 Dealer Relationship Managers across 8 Western US states. This includes managing auto dealer accounts, assisting in the loan process, providing best in class customer service and acting as a liaison between dealerships and corporate offices. In addition people management duties include training and developing a best in class sales team to succeed in all aspects of relationship responsibilities within the automotive finance industry.
Education
California State University-Fullerton
Bachelor of Arts
1986 — 1989
University of Phoenix
Master
1998 — 2000
Skills
- Photoshop
- Credit
- Mac Os X
- Finance
- Fluent in Spanish
- Credit Risk
- Automotive
- Marketing Communications
- Dreamweaver
- Windows
- Essbase
- Captive Automotive Finance
- Conversational French
- Adobe Acrobat
- Access
- B2b
- Loans
- Analysis
- Triumph Systems
- District Management
- Iso
- Commercial Banking
- Iwork
- Underwriting
- Crystal Reports
- Financial Analysis
- Financial Risk
- Wcc Systems
- Crm
- Merchant Banking
- Merchant Services
- Credit Analysis
- Ms Office Suite
- Apple Aperture
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