Roland Finehout

About Roland Finehout

Experienced Senior Solutions Consultant working for GoTo\'s (formerly LogMeIn) Unified Communications and Collaboration business unit. At GoTo, we’re making IT easy, anywhere. We help businesses support and connect to what’s most important: their teams and customers. As GoGetters, we work boldly and go brilliantly, every day. We’re proud that our ideas and our work are helping people everywhere connect anywhere.As a Senior SC, I effectively discover business needs and then plan and present solutions to obtain positive business outcomes for our customers. Skilled in Cloud VoIP (UCaaS), Contact Center (CCaaS), Customer Engagement and Collaboration solutions. Experienced with the following sales methodologies (Customer Centric, Sandler, Command the Message and SPIN). Strong operations professional with a Bachelor of Science (B.S.) focused in Information Technology - Network Security from Western Governors University. Additionally, currently serving as a Petty Officer First Class in the Navy Reserves with a 13-year history working in the military.

Experience

1. Petty Officer First Class Construction Mechanic - Seabee

   U.S. Navy Reserve

   Jun 2010 — Present · Raleigh, NC, US

   Rank: E-6 (Nov. 26th, 2018 - Current)Rank: E-5 (Dec. 15th, 2013 - Nov. 26th, 2018)Certified after completing 1 week course for construction of the Medium Girder Bridge with Link Reinforcement. This is another LSB with a military load class of 70.Completed 1 week training course for the Chemical, Biological, Radiological Defense Training (CBR Team).Rank: E-4 (Dec. 11th, 2011 - Dec. 15th, 2013)Certified after completing 2 week course for construction of the Mabey Johnson logistical support bridge (LSB) with a military load class of 110.Received hard billet with NMCB 18 Det. 22 due to the decommissioning of NMCB 17.Rank: E-3 (Sept. 15th, 2010 - Dec. 11th, 2011)Completed A School training in order to be able to repair and maintain heavy construction and automotive equipment including, buses, dump trucks, bulldozers, rollers, cranes, backhoes, and tactical vehicles. CMs also prepare detailed maintenance records and cost control data and acquire parts.Gained to Naval Operational Support Center, Salt Lake City (NOSC SLC). Obtained hard billet with Navy Mobile Construction Battalion Seventeen (NMCB 17) Detachment 14.Frequently drill at Camp Williams where there is opportunity to perform regular scheduled maintenance on CUCVs, HMMWVs, Dosers and Front End Loaders.

Education

• Western Governors University

  Bachelor of Science (B.S.), Information Technology - Network Security

  2013 — 2016

• Toutle Lake High School

  High School

  1995 — 1999

Skills

• Technical Support
• Unified Communications
• Tcp/Ip
• Internet Protocol Suite (Tcp/Ip)
• Session Initiation Protocol (Sip)
• Asterisk
• Dns
• Hosted Voice
• Telecommunications
• Ldap Administration
• Cisco Systems Products
• Networking
• Help Desk Support
• Virtualization
• Adtran
• Cisco Technologies
• Voip
• Data Center
• Sip
• Network Administration
• Telephony
• Voice Over Ip (Voip)
• Troubleshooting
• Network Security
• Network Engineering
• Network Design
• Brocade