Roland Emrich
Head of Serviceability Engineering Ct Bei Siemens Healthineers @Siemens Healthineers
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WORK HISTORY
Head of Serviceability Engineering Ct Bei Siemens Healthineers @Siemens Healthineers
Lead Serviceability Engineering organization for CT, ensuring service readiness across thefull product lifecycleDefined and implemented service concepts, field service strategies, and lifecycle costoptimization frameworksReduced service cost drivers and improved lifecycle profitability through early R & DintegrationEnsured service readiness at product launch, including documentation, training concepts,and service processesTrusted partner for Management Team decisions and cross-modal best-practice transferDrove continuous improvement and innovation initiatives, leveraging digital tools, dataanalytics, and automation to enhance service efficiency and customer value
EDUCATION
Luftamt Nordbayern
Private Pilot License
IHK Nürnberg
Industriemeister , Fachrichtungsübergreifend
Siemens Medizintechnik
Industrial Engineer of Electronics - main field equipment technology
ABOUT ROLAND EMRICH
Senior Service & Engineering Leader with 20+ years of experience in Healthcare Imaging (CT & MRI), driving customer-centric and innovation-driven service strategies across the productlifecycle while ensuring end-to-end service readiness close to markets, countries, andheadquarters. Proven track record in leading global serviceability and lifecycle organizations,driving service innovation, optimizing service cost structures, and maximizing customersatisfaction and system availability. Strong interface between R&D, Service, and Management,translating customer, field, and innovation requirements into scalable service concepts, withresponsibility for teams in complex matrix organizations, budgets, and strategic initiatives.
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