Rohma Akhtar

Cognizant

Role
Senior Process Associate at Cognizant
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers

About Rohma Akhtar

Dedicated professional with 2 years of experience in Insurance claims processing and client support.Proven ability to navigate complex claims, resolve disputes, and provide exceptional customer service.Expertise in coverage analysis, damage assessment, negotiation along with commitment to accuracy,efficiency, and customer satisfaction in a fast-paced insurance environment.

Experience

  1. Senior Process Associate

    Cognizant

    Aug 2023 — Present · Hyderabad, IN

    Review subrogation files, confirming facts of loss and escalating issues. Review policereports to confirm faults and update case information. Determine the viability of subrogation claims.Prepare case files, handle paperwork, and assist with investigations. Collaborate with the subrogationcouncil and negotiate settlements. Adept at resolving complex issues and ensuring client satisfaction.

Education

  • Ramaiah College Of Arts, Science and Commerce

    M.com, Business/Commerce, General

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Rohma Akhtar — Senior Process Associate at Cognizant in Hyderabad, TG, IN | Unifers