Rohit Tongia
Senior Analytics Manager @Klarna
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WORK HISTORY
Senior Analytics Manager @Klarna
EDUCATION
University of Michigan - Stephen M. Ross School of Business
Master of Business Administration (MBA)
WHU – Otto Beisheim School of Management
European MBA summer institute
Indian Institute of Technology, Bombay
Bachelor's and Master's in Technology, Metallurgical Engineering and Materials Science
Universidad de 'San Andrés'
MBA global semester exchange
SKILLS
ABOUT ROHIT TONGIA
Analytics professional with 10-year track record of providing cross-functional leadership across financial services domains and driving massive results:• Developed acquisition channel targeting multi-relationship customers for Citi; estimated to generate 10k new accounts annually with incremental $54M in exposure• Led 4-member team to develop business intent, build strategic roadmap, and support products across loss mitigation, business operations and web analytics workstreams at Capital One; resulting in 70% customer NPS score• Identified top drivers for high point-of-sale decline rates in Chase’s credit card portfolios and developed superior UX, resulting in $20M annual portfolio growth.Specialties: Business Strategy, Credit Risk, Analytics, AB Testing, Portfolio Management
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