Rohit Thombre
Scrum Master | CSM®
- Role
- Implementation Specialist at eClinicalWorks
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Rohit Thombre
With three years of hands-on experience as a Scrum Master, I have a proven track record of leading agile teams and delivering successful projects. My passion lies in fostering collaboration, removing impediments, and empowering teams to reach their full potential. I possess a deep understanding of Scrum principles and frameworks, having effectively facilitated sprint planning, daily stand-ups, and retrospectives to ensure continuous improvement and high productivity. I thrive in dynamic environments and excel at building strong relationships with stakeholders, ensuring alignment and transparent communication throughout the development process. Let\'s connect to explore how my expertise in agile practices and a customer-centric mindset can contribute to the success of your organization\'s projects.
Experience
Implementation Specialist
May 2021 — Present · Mumbai, IN
Develop a clear plan for the onboarding process tailored to each client\'s unique requirements.· Gain in-depth knowledge of the company\'s products or services to effectively guide clients through the implementation process.· Create project plans, timelines, and milestones for implementation projects.· Allocate necessary resources and set expectations for both the client and internal teams.· Create user guides and documentation to assist clients in using the solution.· Address any technical issues or challenges that arise during the implementation process promptly.· Collaborate with technical support teams to resolve complex problems.· Conduct thorough testing and quality assurance checks to ensure that the implemented solution functions correctly and meets client expectations.· Maintain regular communication with clients to provide updates on project progress.· Maintain detailed records and documentation of each implementation project, including configurations, client communication, and issue resolution.· Collaborate with sales, customer support, and product development teams to ensure a seamless customer experience.
Education
Kishinchand Chellaram College of Arts Commerce and Science
Bachelor of Science - BS
2016 — 2019
Kishinchand Chellaram College of Arts Commerce and Science
Master of Science - MS
2019 — 2021
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