Rohit Sharma

Program Manager

Role: Program Manager at Reliance Retail
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Rohit Sharma

I\'m someone who enjoys making things work better. I\'m good at managing programs and making sure they run smoothly. I like using numbers to help me make smart choices. When things change, I\'m good at finding solutions. I believe in listening to customers and working backwards with different teams. Thinking ahead and inspiring others is important to me. I am professional with 10+ years of overall experience in driving business growth through Sales, Account Management, Operations, and New Channel Development. Skilled in Seller/Vendor Acquisition, stakeholder management with a proven history of optimizing team performance and fostering productive relationships.

Experience

Program Manager
Reliance Retail
Oct 2021 — Present · Bengaluru, IN
Successfully Launched JioMart on WhatsApp and scaled it up to 6k+ orders per day through Performance Marketing,2. Organized instore activations, and other BTL initiatives, Product enhancements to improve Customer experience, new category, and pin code expansion on WhatsApp Business.3. Owning the GMV and P&L metrices for the JioMart on WhatsApp Business.4. Managing a team of 10 on-role employees consist of category Managers, Marketing Managers and CRM Managers.5. Launched JD Shopping, a B2C hyperlocal marketplace on Just Dial, from conceptualization to successful execution.6. Developed comprehensive Business Requirement Documents (BRDs) outlining customer, seller, fulfillment, and customer service/support journey strategies7. Performed successful testing and launch. Successfully onboarded ~12K sellers with 6.2L selection. Led new category and region expansion, enhancing overall customer and seller experiences.

Education

Kendriya Vidyalaya
Secondary Examination (Class X - CBSE)
2002 — 2003
Kendriya Vidyalaya
Senior Seconday Examination (Class XII - CBSE), Mathematics and Computer Science
2004 — 2005
ITM Business School, Kharghar, Navi Mumbai
PGDM Marketing, Marketing
2012 — 2014
Manikya Lal Verma Textile & Engineering College, Bhilwara, Rajasthan
Bachelor's of Engineering, Textile Technology
2005 — 2009

Skills

Outdoor Advertising
Negotiation
Courageous, Good Leadership Skill, Ability to Work in Group, Patience
Market Research
Minitab
Quality Auditing
Sales
Textiles
Weaving
Quality Assurance
I Deliver What I Promise, I Always Believe in to Meet My Deadlines
New Business Development
Spss
Integrated Marketing Communications Planning
Yarn
Business Development
Digital Marketing

Contact information

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Work email
•••••@relianceretail.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Reliance Retail

73K employees · Mumbai, Maharashtra, India

Reliance Retail is the retail initiative of RIL and an epicentre of our consumer-facing businesses. It has been ranked as the fastest-growing retailer in the world. It is ranked 53rd in the list of Top Global Retailers and is the only Indian Retailer to feature in the Top 100. It is the largest & the most profitable retailer in India with the widest reach. It has nearly 249 million registered customers buying across all its formats. It recorded more than 780 million footfalls across all its stores in FY23, a scale unmatched by any other retailer in India. With over 3 Million daily transactions, Reliance Retail operates at a scale unparalleled in the Indian retail industry and continues to enrich the quality of lives of millions of Indians every day. Corporate frauds have become rampant, we wish to caution all potential job seekers that Reliance Industries Ltd. & its Group Companies: 1. Do not charge any job seeker any money or deposit for giving employment offers and interviews or for providing laptop/uniform. 2. Do not appoint any Agents, Agencies, or Individuals to make or issue offers of employment or benefits on their behalf. 3. Do not ask for personal documents like mark sheets, PAN Card, Aadhaar Card, CV to be shared through WhatsApp or any other social media platform 4. Do not communicate using personal email IDs like Gmail, Yahoo, Hotmail, Outlook, etc. All official communications related to employment are done using an email address ending with “@ril.com”. 5. Reliance Industries Ltd. and its Group Companies will neither be responsible for losses arising out of any fraudulent transactions nor bound by any fraudulent offers. 6. As a responsible employer we have also developed a “Validate Your Offer” tab on our career page which can validate authenticity of offer released to candidates. It will be in our mutual interest that should there be any suspicious activity pertaining to fraudulent enrolment noticed, report to r••••••••@ril.com.

relianceretail.com

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