Rohit Kumar Jha

About Rohit Kumar Jha

Senior Operations & Facilities Manager with 16+ years of progressive experience at MAQ Software (15+ years) and Prakriti Environment Society (2+ years). Expertise in Operations Management, Vendor Management, Cost Optimization, Facility Management, Compliance Management, and Process Improvement.Key Achievements:• Led operations for 400+ employee organization managing multi-location facilities across Hyderabad• Implemented process improvements reducing operational costs by 20-25% annually• Managed vendor coordination for 50+ service providers and contractors• Directed payroll and HR operations for 300+ employees using Zoho Payroll• Managed annual facility maintenance budgets exceeding INR 50 lakhs• Implemented compliance management systems ensuring 100% adherence to standards• Mentored and led teams of 10+ cross-functional staff members• Established BMU and VRF system maintenance protocols improving efficiency by 15%• Reduced facility downtime by 18% through strategic planning and executionCore Competencies: Operations Management, Strategic Planning, Team Leadership, Cross-functional Collaboration, Vendor Management, Cost Optimization, Facility Management, Compliance Management, Process Improvement, Decision-Making, Problem-solving, Learning Management, Payroll & HR Operations, Management Information Systems (MIS)

Experience

1. Operations Manager

   MAQ Software

   May 2010 — Present · Hyderabad, IN

   Oversaw operations for 400+ employee organization managing multi-location facilities in Hyderabad. Developed and implemented strategic plans improving organizational efficiency by 20-25% annually while driving sustainable growth and profitability.Managed cross-functional teams of 10+ members with hands-on approach to problem-solving and decision-making. Coordinated supply chain management, inventory control, and procurement planning ensuring zero-defect delivery.Implemented process improvements reducing operational costs by 20-25% and facility downtime by 18%. Directed payroll and HR operations for 300+ employees using Zoho Payroll system.Managed vendor coordination for 50+ service providers and contractors. Oversaw facility maintenance budgets exceeding INR 50 lakhs annually. Established BMU and VRF system maintenance protocols improving equipment efficiency by 15%.Implemented compliance management systems ensuring 100% adherence to corporate and regulatory standards. Prepared SOPs, process documents, and management reports driving strategic and tactical decisions.Communicated effectively with stakeholders at all levels internally and externally. Mentored and guided cross-functional teams contributing to organizational excellence.

Education

• Institute of Management Technology, Ghaziabad

  Postgraduate Degree, Operations Management and Supervision

• Osmania University

  PGDM, Operations

  2016 — 2018

• Osmania University

  B.Com, Commerce

  2005 — 2008

• Hyderabad

  Bachelor of Commerce (B.Com.), E-Commerce/Electronic Commerce

Skills

• Writing
• Microsoft Word
• Human Resources
• Excel
• Project Planning
• Non-Profits
• Event Management
• Mis
• Employee Engagement
• Word
• Photoshop
• Management
• Team Building
• Operations Management
• Supervisory Skills
• Administration
• Coordination
• Windows
• Teamwork
• Microsoft Office
• System Administration
• Vendor Relations
• Team Management
• Public Relations
• Fundraising
• Recruiting
• Employee Relations
• Accounting
• Vendor Management
• Negotiation
• Planning
• Powerpoint
• Microsoft Excel