Rohith Kumar R
Sr. Customer Service Associate at Firstsource
- Role
- Senior Customer Service Associate at Firstsource
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rohith Kumar R
Thrilled to be a Senior Customer Service Associate at Firstsource, contributing to the…
Experience
Senior Customer Service Associate
Mar 2025 — Present · Bangalore Urban, IN
Senior Support Associate | Firstsource (Telstra – Australian Process)As a Senior Support Associate at Firstsource, I specialize in delivering exceptional customer service and technical support for Telstra’s Australian process.Roles & Responsibilities1. Assisting customers with inquiries, troubleshooting, and resolving service-related issues efficiently.2. Ensuring a seamless and positive customer experience through effective communication and problem-solving.3. Collaborating with teams to enhance service quality and meet performance benchmarks.4. Staying updated on industry trends and Telstra’s evolving products and services.
Education
NIILM University
Bachelor of Commerce - BCom
2018 — 2020
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