Rohith Rakesh K

About Rohith Rakesh K

Hi, I\'m Rohith Rakesh — a Senior Software Engineer with 4.5+ years of experience specialising in SAP CPI, SAP BTP Integration Suite, Technical Support, and Customer Support across enterprise environments.I have worked with clients across healthcare, retail, and manufacturing — including Zimmer Biomet, Johnson & Johnson (J&J) at Capgemini, and Tesco at Sopra Steria — delivering stable, secure, and high-performing integration solutions.SAP CPI & BTP Integration SuiteBuilt and maintained iFlows connecting SAP S/4HANA and third-party systems. Configured adapters (HTTPS, SFTP, IDoc, SOAP), handled XML/JSON mappings, managed certificates, PGP keys, and keystores. Worked across DEV, QA, and Production environments.Technical Support & Incident ManagementProvided 24x7 on-call support across production, development, and test environments. Monitored integration messages, resolved failures, performed root cause analysis (RCA), and handled incidents via Zendesk, Jira, and ServiceNow. Customer Support & Stakeholder CollaborationActed as a key point of contact for client-facing queries across multiple teams and systems. Engaged with functional consultants, basis teams, and application owners to resolve integration issues and deliver workarounds quickly.Cloud — Azure & AWSWorked with Azure VM, Storage, IAM, Key Vault, Monitor, and Azure DevOps for CI/CD pipelines. Supported AWS EC2, S3, CloudWatch. Used Splunk and AppDynamics for proactive monitoring and alerting.

Experience

1. Senior Software Engineer

   Capgemini

   May 2025 — Present · Bengaluru, IN

   projects, focusing on SAP CPI integration and Technical support.SAP CPI Integration & Support:• Worked on multiple interfaces with SAP S/4HANA and various third-party systems, enabling seamless end-to-end data exchange.• Collaborated with cross-functional teams (functional consultants, basis teams, application owners) to investigate and resolve integration issues.• Acted as key point of contact for client-facing integration queries and provided resolutions across systems.• Built and maintained iFlows in SAP CPI to move data between SAP and other systems.• Created and updated integration packages using SAP CPI\'s web interface.• Configured adapters — HTTPS, SFTP, IDoc, and SOAP — for secure data exchange.• Performed field mapping using XML and JSON to ensure accurate data flow across systems.• Monitored integration messages in SAP CPI and resolved errors when flows failed.• Worked closely with functional teams to understand integration needs and created flow designs.• Managed security materials — certificates, PGP keys, and keystores — in SAP CPI.• Audited and updated expiring certificates to prevent integration failures.• Aligned CPI configurations with enterprise security policies and documentation.• Tested and validated integration flows across DEV, QA, and Production environments.

Education

• GITAM Deemed University

  Bachelor of Technology - BTech, Computer Science