Rohith Kollu
Senior Customer Support Associate @Firstsource Dialog Solutions Private Limited
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WORK HISTORY
Senior Customer Support Associate @Firstsource Dialog Solutions Private Limited
Hyderabad, IN
EDUCATION
Rajiv Gandhi degree college
Bachelor of Science - BS
Naraya junior college
Intermediate
ABOUT ROHITH KOLLU
I hold a Bachelor of Science degree from Rajiv Gandhi Degree College. Currently, I am working as a Senior Customer Support Associate at Sky Germany, working in collaboration with Firstsource, I will be responsible for providing exceptional customer service to Sky’s German-speaking customers to serve as a senior point of contact for resolving complex customer queries and ensuring high customer satisfaction levels. My primary role will involve handling escalated issues, troubleshooting technical problems, and guiding both customers on resolving complex service or product inquiries.
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