Rohith K

Role: Jira Freshservice Administrator at Community Behavioral Health
Location: Philadelphia, PA, US
LinkedIn followers: 500 followers

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About Rohith K

JIRA Administration, Analysis, Design, Development, Project management, Agile…

Experience

Jira Freshservice Administrator
Community Behavioral Health
Jan 2022 — Present
Responsible for a full-scale Jira migration from On-Prem to Cloud. • Researched and installed best plugins to migrate projects from server to cloud without loss of data integrity. • Performed audit of Jira configurations before and after migration. • Created Jira automation rules to automate processes and workflow. • Created custom dashboards for reporting metrics and analytics which are used for City level presentation. • Migrated Jira service desk projects into the FreshService application and replicated similar Jira configuration on FreshSerivce.

Contact information

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Work email
•••••@cbhphilly.org
Personal email
•••••@•••••.com
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Current company

Community Behavioral Health

Non-Profit Organization Management · 705 employees · Founded 1997 · Philadelphia, Pennsylvania, United States

CBH is a nonprofit 501 (c)(3) corporation contracted by the City of Philadelphia’s Department of Behavioral Health and Intellectual disAbility Services to manage the delivery of behavioral health services for Medicaid recipients of Philadelphia County. For more information about CBH, visit cbhphilly.org. For more than 25 years, Community Behavioral Health (CBH) has been expanding access to mental health services for Philadelphians. CBH provides access to high-quality, accountable care to improve the health and mental wellness of our Members. Our Mission: CBH provides access to high-quality accountable care to improve the health and mental wellness of our members. Our Vision: Leading innovation in whole-person care for healthy, thriving communities. Our Values: We Care. We value and appreciate our staff and service providers, believing that a healthy, happy workforce creates healthy, happy members. We show our appreciation regularly and listen to concerns. We also care deeply for the overall health of Philadelphians, knowing that a vibrant, thriving, resilient city hinges upon healthy citizens. We Empower. We are here for our employees, members, and partners. We are open and transparent, encouraging dialogue and fostering growth so we can all be our best, healthiest selves. We Connect. We’re updating our processes and technology to better serve our community and communicate more effectively and efficiently. We cultivate two-way communication, sharing our appreciation for our staff and welcoming feedback from them. We Lead. Behavioral and mental wellness is our passion, and we are experts in the field. We have been serving the Philadelphia community since 1997, and we know the industry. We cultivate close working relationships with our partners, who are also leaders in the mental health field. We are open to change and innovation to ensure the highest standard of care for all.

cbhphilly.org

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About Rohith K

Experience

Jira Freshservice Administrator

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