Rohit Bhardwaj
Assistant Manager - IT | Data Analysis | SQL | Power BI |
- Role
- Assistant Manager at Namdev Finvest Limited
- Location
- Jaipur, IN
- LinkedIn followers
- 500 followers
About Rohit Bhardwaj
Detail-focused Data Analyst with knowledge in data warehousing, process validation and…
Experience
Assistant Manager
Feb 2024 — Present · Jaipur, IN
Application Production Support: Provided comprehensive supportfor application systems within the finance/banking domain,ensuring high availability and performance.Expertise in LOS, LMS, and CMS: Managed and supported LoanOrigination Systems (LOS), Loan Management Systems (LMS), andContent Management Systems (CMS), improving functionality anduser experience.Incident Management: Efficiently managed incidents using[Incident Tracker Tool], ensuring timely resolution and minimaldisruption.Ticketing Tools: Utilized ZOHO for tracking, managing, andresolving support tickets.SOP Development: Developed and implemented StandardOperating Procedures (SOPs) to standardize processes andenhance efficiency.Documentation: Created and maintained detailed documentationfor system processes, troubleshooting procedures, and user guidesto facilitate smooth operations.MS Excel and PowerPoint: Developed and maintained complexExcel reports and created impactful PowerPoint presentations forstakeholders.Prioritization: Assessed the importance and criticality of tasks,prioritizing effectively to address urgent issues and maintainservice quality.Task Management: Independently managed and trackedpersonal tasks, meeting deadlines and ensuring task completion.Stakeholder Interaction: Engaged with business users and branchpersonnel confidently, addressing their needs and providingsolutions with professionalism.
Education
Rajasthan Technical University, Kota
Bachelor of Technology - BTech, Mechanical Engineering
2017 — 2021
Coursera
Google Data Analytics Professional Certification, Data Analytics
MSME Development Institute - India
Entrepreneur Skill Development Program (ESDP)
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