Rohit Singh

About Rohit Singh

A versatile Banking Financial Service, Lean Six Sigma Black Belt certified professional with experience in setting up and driving operational excellence through rigor on Service Delivery Fundamentals, People practices and deep understanding of customer needs, driving Lean Six Sigma concepts and Transition for leading Global Financial Institutions in the North American regions. Comprehensive experience in setting up sites for virtual Customer Service and managing large scale virtual operations.Currently, leading operations for global corporate card program and involved in expanding the footprint and driving transformation. Specialties: Excellent People Management Skills, Operations Management, Transitions, Hiring, Six Sigma Green Belt and Black Belt Certified and FINRA Series 99 and 7 Certified

Experience

1. Finance Operations Manager

   Amazon

   Nov 2019 — Present · Hyderabad, IN

   Responsible for managing global corporate card operations, driving innovation in the program and partnering to expand footprint

Education

• SCDL, Pune

  Master of Business Administration (M.B.A.), Finance

  2009 — 2011

Skills

• Offshoring
• Management
• Service Delivery
• Business Analysis
• Banking
• Risk Management
• Team Management
• Strategy
• Outsourcing
• Customer Satisfaction
• Change Management
• Finance
• Process Excellence
• Mis
• Customer Service
• Team Leadership
• Vendor Management
• Business Process Improvement
• Operations Management
• Back Office Operations
• Business Process Outsourcing (Bpo)
• Operational Excellence
• Leadership
• Financial Services
• Crm
• Six Sigma
• Microsoft Excel
• Bpo
• Business Process