Rohit Sigamani

Customer Service Representative for Cisco IOT Control Center | Nokia | MTech @ NIT Rourkela

Role
Client Service Representative at Cisco
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Rohit Sigamani

Experienced Treasurer with a demonstrated skills in leadership, obedient follower…

Experience

  1. Client Service Representative

    Cisco

    Jun 2022 — Present · Bengaluru, IN

    Working with Cisco\'s IOT Control Center Customers to troubleshoot, validate and resolve customers\' asks. Also, working with specialised service requests raised by customers, reducing the overall man-hours and improving the efficiency of internal teams. Involved with handling the onboarding and troubleshooting aspects of Private 5G network integration for various Clients with IoT Control Center.> Using K8 and docker expertise for the Private 5G integration with IOT Control Center> Using Knowledge of REST and SOAP API to create, run and validate multiple methods and endpoints for various functions> Using Linux/Unix command line knowledge to execute/add new PLMNs in HLR/HSS> Getting into calls with customers, understanding customer\'s concerns and helping them get to the finish line.> Working with other Engineering teams on various subjects to better understand the product and its nuances.

Education

  • National Institute of Technology Rourkela

    Dual Degree (Btech & Mtech), Electronics and Communications Engineering

    2013 — 2018

  • International Indian School, Riyadh

    School Graduation, Science

    2000 — 2013

Skills

  • Windows
  • Trade Fund Management
  • Telecommunications
  • Research
  • English
  • Python
  • Social Media
  • Artificial Neural Networks
  • Autocad
  • Computer Networking
  • Soft Computing
  • C++
  • Business Analysis
  • Matlab
  • Program Management
  • Java
  • Leadership
  • Photoshop
  • Strategic Planning
  • Sql
  • Data Analysis
  • Public Speaking
  • C
  • Programming
  • Microsoft Office
  • Cisco Networking
  • Microsoft Word
  • Team Leadership
  • Engineering
  • Networking
  • Business Planning
  • Teamwork
  • Team Management
  • Powerpoint
  • Microsoft Excel
  • Machine Learning
  • Microsoft Powerpoint

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Rohit Sigamani — Client Service Representative at Cisco in Bengaluru, KA, IN | Unifers