Rohit Sigamani
Customer Service Representative for Cisco IOT Control Center | Nokia | MTech @ NIT Rourkela
- Role
- Client Service Representative at Cisco
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rohit Sigamani
Experienced Treasurer with a demonstrated skills in leadership, obedient follower…
Experience
Client Service Representative
Jun 2022 — Present · Bengaluru, IN
Working with Cisco\'s IOT Control Center Customers to troubleshoot, validate and resolve customers\' asks. Also, working with specialised service requests raised by customers, reducing the overall man-hours and improving the efficiency of internal teams. Involved with handling the onboarding and troubleshooting aspects of Private 5G network integration for various Clients with IoT Control Center.> Using K8 and docker expertise for the Private 5G integration with IOT Control Center> Using Knowledge of REST and SOAP API to create, run and validate multiple methods and endpoints for various functions> Using Linux/Unix command line knowledge to execute/add new PLMNs in HLR/HSS> Getting into calls with customers, understanding customer\'s concerns and helping them get to the finish line.> Working with other Engineering teams on various subjects to better understand the product and its nuances.
Education
National Institute of Technology Rourkela
Dual Degree (Btech & Mtech), Electronics and Communications Engineering
2013 — 2018
International Indian School, Riyadh
School Graduation, Science
2000 — 2013
Skills
- Windows
- Trade Fund Management
- Telecommunications
- Research
- English
- Python
- Social Media
- Artificial Neural Networks
- Autocad
- Computer Networking
- Soft Computing
- C++
- Business Analysis
- Matlab
- Program Management
- Java
- Leadership
- Photoshop
- Strategic Planning
- Sql
- Data Analysis
- Public Speaking
- C
- Programming
- Microsoft Office
- Cisco Networking
- Microsoft Word
- Team Leadership
- Engineering
- Networking
- Business Planning
- Teamwork
- Team Management
- Powerpoint
- Microsoft Excel
- Machine Learning
- Microsoft Powerpoint
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