Rohit Shaw

About Rohit Shaw

Focused professional with close to 10 years of experience in Supply Chain Order Management.People Manager directing productive and cross-functional team in SCM Order to Cash (OTC), inclusive of Sales Order Management, Pricing & Contracts.Supporting the Client, Financial and Business Managers for client forecasting, analysis and reporting (revenue) and monitoring the client receivables, Overdue report, month On month billing variance report, un-applied cash report and revenue projectionsExpertise in mapping client requirements for global service delivery projects; effective in developing, implementing, migrating and transitioning process solutions in line with specified guidelines. Worked on numerous process improvement projects based on Lean and similar operational excellence initiatives with respect to cost, time overruns and quality compliance. Driver of operational & financial efficiency, which establishes core metrics that optimises team performance.Hands-on experience in business transformation, process migration and reengineering, process improvement & implementing best practices across processesEstablish process KPIs to manage performance, and other measurable metrics for performance evaluation of the teamHave been an integral part of conducting UAT during the process of transition and site set up.Hands on experience in creating Power Bi dashboard for Metric & KPI calculation. Expertise in creating SFDC dashboard for the Order/Request Management. Has been an active part in recruitment of the work force.Focused pr

Experience

1. Junior Manager

   Diageo

   Jun 2024 — Present · Gurugram, IN

   Leading end-to-end supply chain operations across the entire African region, includingIndian Ocean, Central, East, West, and Southern Africa. Successfully managed and executed the transition from Budapest to Gurugram, ensuringminimal disruption to work responsibilities. Managing end-to-end order management processes, overseeing customer portfolios, SKUportfolios, and global supply chains to ensure efficient order fulfilment and inventory management. Collaborated with the Finance Director (FD) and Market Manager to determine and alignon pricing strategies, ensuring consistency and competitiveness across markets. Oversee export documentation (Final Invoice, Packing List, COO, COA, Export Docs,Sea Waybill, IDF, Batch cert.) ensuring full Incoterms compliance. Managing end-to-end claims process, overseeing the resolution of customer claims,ensuring timely and accurate processing. Collaborated closely with supply planners and logistics teams to ensure seamlesscoordination of supply chain activities, optimizing inventory management and on-time-deliveries. Managing cash flow by ensuring timely invoice generation in accordance with Incoterms,optimizing revenue collection and financial accuracy. Taking daily call and weekly call with internal stakeholders where we discussed thechallenges and share the highlights. Ensure CARM (Controls Assurance and Risk Management)requirements are met fornew process designs as well as for internal control. Managing OTC Approver’s Matrix to ensure that the matrix, which tracks roles,responsibilities, and approvals within an organization, remains accurate and up todate, reflecting any changes in personnel or organizational structure. Managing escalation and de- escalation process critical customer situations. Monitored and analyzed On Time in Full (OTIF)performance across supply chainoperations to ensure customer service targets were met. Developed and maintained OTIF dashboards/reports

Education

• Barrackpore Rastraguru Surendranath College

  Bachelor of Commerce - BCom, Marketing

  2009 — 2012