Rohit Sharma

About Rohit Sharma

Sales & Retail Excellence professional with 5+ years of experience driving revenue…

Experience

1. Field Marketing & Engagement Manager

   Channelplay Limited

   Feb 2025 — Present · Gurugram, IN

   Key Responsibilities & ContributionsField Marketing Operations • Coordinated and executed factory visits, events, exhibitions, and field marketing activities end-to-end. • Managed Sleep Studios and marketing kiosks, ensuring smooth operations and impactful customer engagement. • Provided field-level coordination and training support to drive flawless execution.Branding & Visibility • Ensured in-shop and out-shop branding as per company guidelines, maintaining strong brand presence across markets. • Conducted regular branding health checks and implemented corrective actions to uphold consistency. • Managed vendor relationships to ensure timely and high-quality branding deliverables.Training & Development • Conducted on-field training sessions for the sales and Sleep Clinic teams, including product knowledge and the YOYO test. • Identified gaps proactively and provided coaching to enhance team performance and customer interactions.Customer Experience (PULSE Team Support) • Addressed and resolved customer complaints in alignment with SOPs, ensuring high customer satisfaction. • Maintained proper complaint records and collaborated with the PULSE team for timely closure.General Responsibilities • Took ownership of cross-functional coordination, vendor management, and project execution. • Ensured strict adherence to timelines, quality, and execution standards. • Frequently traveled to markets, events, and branding sites to oversee operations and drive results.

Education

• Delhi Institute of Digital Marketing (DIDM)

  Digital marketing

• NMIMS CDOE

  PGDBM, Marketing Management

  2020 — 2022

• PDM University

  Bachelor of Business Administration - BBA, data analytics - IBM

  2017 — 2020