Rohit Sharma

Manager, Sales Operations Customer Retention Inbound and Outbound Channels @Fairstone Bank

Brampton, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jun 2022 — Present

Manager, Sales Operations Customer Retention Inbound and Outbound Channels @Fairstone Bank

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Toronto, ON, CA

EDUCATION

N/A

York University

Specialized Honors in Psychology

SKILLS

Risk ManagementSales OperationsManagementFinancial ServicesProject ManagementMarketingCustomer ExperienceMarketing StrategyCustomer ServiceInvestmentsTeam LeadershipPeople SkillsSales ManagementCoachingBankingStrategySalesPresentationsAccount Sales StrategiesContact CentersProgram ManagementRelationship ManagementFinanceTrainingLeadership

ABOUT ROHIT SHARMA

As a passionate coach and customer experience Leader, I have a track record of successfully providing solutions, and expanding relationships with personal banking, commercial banking, insurance, and investment clients in highly competitive markets. With my experience spanning different sectors within the financial services industry, I have a well rounded multi customer segment view of sales, operations, risk management, vendor management and leadership. Currently manage multiple Sales Vendors (60+ employees), including client retention, servicing over 1.5 million customers. “To be of Service, you must be fit for service”

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