Rohit Sabharwal
Genesy Administrator at Wipro
- Role
- Genesys Engineer at Wipro
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rohit Sabharwal
Dedicated Technical Support Engineer over Six years of experience in managing and resolving complex issues related to Avaya\'s contact center and unified center solutions, Audio code collaboration with Microsoft. Proficient in troubleshooting, system optimization User Profile creations Avaya call Record (ACR) and call Flow with Skill set to agent, and delivering exceptional customer support. Committed to enhancing user satisfaction and ensuring seamless communication experiences.
Experience
Genesys Engineer
Feb 2024 — Present · New Delhi, IN
Avaya Support engineer handling the daily basis tasks like Avaya issues Audio code issue. maintaining the call flow.
Education
Punjab Technical University, Jalandhar
Bachelor of Technology - BTech, electronic and communication
2014 — 2018
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