Rohit Palaspagar
Social Media & Quality Operations | Digital Marketing Support | Games24x7 | Meta & Google Ads | Influencer Coordination | ORM | MBA - Marketing
- Role
- Social Media at Games24x7
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rohit Palaspagar
I am Rohit Palaspagar, an MBA graduate specializing in Marketing with strong expertise in…
Experience
Social Media
Dec 2024 — Present · Mumbai, IN
Managed Online Reputation Management (ORM) by handling App Store & Play Store reviews, achieving 15% improvement in ratings and enhanced brand credibility.Oversaw social media operations on Instagram and Twitter, implementing data-driven strategies that boosted engagement and online presence.Conducted quality audits using Scorebuddy and maintained dashboards in Excel, improving accuracy tracking and operational efficiency.Managed daily winner/whitegoods data and logged calls on Ameyo, ensuring accurate records and timely campaign reporting.Monitored campaigns and improved CX using Konnect Insights, Scorebuddy, Convin, PSP Navigation, Confluence, iOS Console, and Zendesk, achieving 100% SLA compliance.Moderated user-generated content, hiding or deleting negative comments to protect brand reputation.
Education
Sant Gadge Baba Amravati University, Amravati
High School Diploma, General science
Savitribai Phule Pune University
Master of Business Administration - MBA, Marketing
Sant Gadge Baba Amravati University, Amravati
Bachelor of Applied Science - BASc, Biology, General
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