Rohit Kumar Vashishth
Service Engineer - Exide Industries Ltd I Ex -JK Tyres I Ex- Exel Rubbers
- Role
- Senior Service Engineer at Exide Industries Limited
- Location
- Rajkot, GJ, IN
- LinkedIn followers
- 500 followers
About Rohit Kumar Vashishth
My belief is hard work and consistent effort are sufficient to achieve one\'s goal. I am a…
Experience
Senior Service Engineer
Feb 2021 — Present · Kutch district, IN
Customer satisfaction through after-sales service.2. Customer Awareness about maintenance of batteries through service camps & BTL activities.3. Sales of AMC (Annual Maintenance Contract).4. Encourage Battery sale at Third-party channel partner.5. Support area team in Sales – Value Achievement.6. Maintain TAT to achieve a Customer Satisfaction (Service Satisfaction) goals.7. Responsible for effective implementation of Service projects at my territory for e.g Service 1.0 & Service 2.0.8. Build, maintain and develop effective service infrastructure and attitude at our Dealer point.9. Track and prepare a report on Competitor Activity in my territory like: Product Launches /Schemes / Promotions / Development plans etc.10. Product Feedback to HO through Cut-Open Analysis.11. Early-Failure battery report preparation for analysis.12. Test Battery report preparation for analysis before final launch.13. Manage Manpower and implement SOP at Service Station.14. Training of Service Technicians & Dealer Technicians which result in delivering improved customer service.15. Maintain a continuous contact with our OE Dealers, Institutional customers for effective customerservice.16. Implement environmental pollution norms and safety norms at Service station and Dealer point.
Education
Central Board of Secondary Education
Senior Secondary Education
2009 — 2011
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech
2011 — 2015
Indian Certificate of Secondary Education
Secondary School Certificate Exam
2008 — 2009
Skills
- Autocad
- Catia
- Microsoft Office
- Heat Transfer
- Fluid Mechanics
- Thermodynamics
- C++
- C
- Mechanical Engineering
- Engineering
- Cad
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