Rohit Kumar Tiwari
Sr. Technical specialist ll HCL Tech ll @Microsoft Teams voice
- Role
- Senior Technical Specialist at HCLTech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Rohit Kumar Tiwari
Currently working as a Senior Specialist at HCL since April 2024, handling 2 to 3 projects focused on Microsoft Teams Voice, Avaya, and AudioCodes platforms. I support global contact center operations, ensuring high service availability and performance across a distributed environment.
Experience
Senior Technical Specialist
Apr 2024 — Present · Lucknow, IN
Currently working as a Senior Specialist at HCL since April 2024, handling 2 to 3 projects focused on Microsoft Teams Voice, Avaya, and AudioCodes platforms. I support global contact center operations, ensuring high service availability and performance across a distributed environment.
Education
IMS ENGINEERING COLLEGE, GHAZIABAD
Bachelor of Technology (B.Tech.), ELECTRONICS AND COMMUNICATION ENGINEERING
2013 — 2017
Skills
- Microsoft Office
- Customer Service
- Microsoft Excel
- Microsoft Word
- Powerpoint
- Public Speaking
- Project Management
- Core Java
- Mysql
- Servlets
- Java Database Connectivity (Jdbc)
- Tomcat
- Pcb Design
- Sql
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