Rohit S.

Technical Services Analyst @HCA Healthcare UK

London, GB

Delivered critical Tier 2 technical support across 5+ hospital sites, maintaining 99.8% uptime for essential clinical services through proactive incident resolution. • Deployed and administered a secure Linux (Ubuntu Server) logging server, implementing automated daily and weekly backups with cron jobs which ensured 99.9% data integrity and availability. • Engineered a CI/CD pipeline using GitHub Actions for automated deployment of configurations to Azure, reducing manual deployment efforts by over 75% and accelerating project timelines. • Led the end-to-end IT deployment for the new Women\'s Health Centre, successfully provisioning and configuring over 150 endpoints (Windows & Linux), resulting in zero downtime on launch day. • Administered a mixed environment of 50+ Windows and Linux servers, automating patch management with Bash and PowerShell scripts to ensure 100% security compliance. • Spearheaded a campus-wide service overhaul; coordinated with third-party vendors to meet all SLAs and complete the project 2 weeks ahead of schedule. • Resolved complex LAN connectivity issues during a network-wide upgrade and improved audit readiness by 40% by meticulously documenting all processes and asset configurations. • Managed the lifecycle of over Windows endpoints using SCCM, orchestrating monthly patch deployments that consistently achieved a 98% compliance rate within 72 hours.

Narula Institute of Technology 306

Bachelor of Computer Application, Computer Application

London Metropolitan University

Master's, Computer Networking and Cyber security