Rohit Kumar Gupta
MBA | Fintech Professional | Paytm | Ex-PhonePe | 7+ Years | Team Leader | Merchant & Personal Loans | Onboarding | EDC & Sound Box
- Role
- City Manager at NetAmbit
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Rohit Kumar Gupta
MBA-qualified Fintech professional with 7+ years of experience, currently working with Paytm and Ex-PhonePe, actively open to new opportunities. Possess 3+ years of team-handling experience across high-growth fintech operations.Strong expertise in Merchant Onboarding, EDC & Sound Box Deployment, Chain Outlet & E-commerce Seller Onboarding, Merchant Loans, Personal Loans, Insurance, Collections (Merchant & Personal Loans), and Personal Loan Verification. Proven ability to manage field and backend teams, drive KPIs, improve turnaround time, and ensure compliance.Hands-on, result-oriented professional with a strong execution mindset, ready to contribute immediately in Team Leader / Operations / Fintech Sales / Loan Operations roles.
Experience
City Manager
Jan 2026 — Present
Led multi-city merchant loan operations across 5 key markets, driving consistent business growth. Managed and scaled a high-performance team of 5 Team Leaders and 75+ BDEs to achieve aggressive targets. Delivered strong loan disbursement volumes through effective merchant acquisition and funnel management. Controlled the complete sales lifecycle including lead generation, logins, approvals, and disbursements. Improved team productivity and conversion ratios through daily tracking, reviews, and coaching. Ensured 100% compliance with KYC, policy, and risk guidelines, minimizing fraud and early delinquency. Built and strengthened relationships with key merchants and local channel partners. Drove market expansion by identifying high-potential merchant clusters across assigned cities. Conducted regular field audits, performance reviews, and capability-building sessions. Delivered accurate daily/weekly MIS and business insights to senior leadership for decision-making. Reduced team attrition by maintaining strong engagement, motivation, and performance culture. Acted as the single point of accountability for city-level P&L, targets, and execution excellence.
Education
Swami Vivekanand Subharti University (SVSU), Meerut
Master of Business Administration - MBA, Finance and Marketing
CBSE
10th
Delhi University
Bachelor of Arts - BA, Art/Art Studies, General
Swami Vivekananda Subharti University, Meerut
Master of Business Administration
CBSE
12th
Delhi University
B.A Prog
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