Rohit Kumar

About Rohit Kumar

I am a Salesforce and Veeva CRM Developer with strong experience in CRM implementation, platform optimization, and delivering scalable business-focused solutions.My expertise includes Salesforce administration, Salesforce Flows automation, Veeva CRM development, and supporting end-to-end implementations that enhance operational efficiency, data quality, and user adoption.I have a proven ability to manage client interactions, requirement discussions, solution planning, and translate complex business needs into well-structured CRM designs. I also contribute to defining system architecture, ensuring best practices, governance, and long-term scalability across implementations.I actively support teams in resolving service requests, incidents, development requirements, and change requests, while ensuring smooth communication of project progress and delivery updates to client stakeholders. I also contribute to team growth through mentoring, training, and guiding team members to provide effective support and high-quality outcomes.Along with technical ownership, I bring experience in team handling, task delegation, delivery coordination, and stakeholder management, ensuring smooth execution across cross-functional teams.As a proactive professional and strong team player, I enjoy driving process improvements, taking ownership of challenges, and enabling impactful outcomes through CRM technology.

Experience

1. Technical Lead- Salesforce Veeva Crm

   Cognizant

   Feb 2024 — Present · Noida, IN

Education

• SRM IST Chennai

  Bachelor of Technology (BTech), Information Technology

  2014 — 2018