Rohit Khanna

Role
Chief Customer Officer at Smarsh
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Rohit Khanna

Results-driven Customer Success and Customer Experience leader with a successful track…

Experience

  1. Chief Customer Officer

    Smarsh

    Oct 2019 — Present

    For more than two decades, Smarsh has provided its clients with industry-leading technology that allows them to manage the risk and see the value in their communications data. Our capture, archiving, supervision and e-discovery solutions enable our customers to focus on innovation and growth, while seamlessly dealing with communications compliance. Smarsh have more than 6500 global customers with over 80 channels and managing/archiving over 3B messages a day.

Education

  • University of San Francisco School of Management

    MBA, Telecommunications

    1998 — 2000

  • San Francisco State University

    B.S., Computer and Information Sciences, General

  • Harvard Business School

    Executive Education, Product Innovation & Negotiation

    1999 — 2000

Skills

  • Cross-Functional Team Leadership
  • Integration
  • Management
  • E-Commerce
  • Business Intelligence
  • Strategic Partnerships
  • Mergers & Acquisitions
  • Solution Architecture
  • Go-to-Market Strategy
  • B2b
  • Software Project Management
  • Agile Methodologies
  • Channel Partners
  • Start-Ups
  • New Business Development
  • Business Process Improvement
  • Sales
  • Strategy
  • Crm
  • Cloud Computing
  • Requirements Analysis
  • Outsourcing
  • P&L Management
  • Operations Management
  • Contract Negotiation
  • Business Alliances
  • Leadership
  • Solution Selling
  • Business-to-Business (B2b)
  • Multi-Cultural Team Management
  • Project Portfolio Management
  • International Sales
  • Business Strategy
  • Business Development
  • Salesforce.com
  • Consulting
  • Product Development
  • Enterprise Architecture
  • Saas
  • Erp

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Rohit Khanna — Chief Customer Officer at Smarsh in San Francisco, CA, US | Unifers