Rohit Kaware

Operations and Welfare Officer @Horizon Group Of Hospitals

Thane, IN

Oversee daily hospital operations to ensure smooth workflow across departments.• Manage patient admissions, discharge processes, and overall patient flow efficiently.• Monitor and maintain quality standards in patient care, ensuring compliance with hospital policies and regulatory requirements.• Act as a primary point of contact for patient queries, complaints, and feedback, ensuring timely resolution.• Coordinate with clinical and non-clinical teams to enhance patient experience and hospital efficiency.• Maintain accurate records of patient interactions, treatment, and administrative documentation.• Assist in implementing process improvements for operational efficiency and patient satisfaction.• Support hospital accreditation and compliance initiatives by adhering to standard operating procedures.• Train and guide staff in patient handling, service standards, and operational protocols.• Generate reports on operational metrics, patient satisfaction, and service quality for management review.