Rohit Joshi
Assistant Consultant at TCS
- Role
- Assistant Consultant at Tata Consultancy Services
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Rohit Joshi
Experienced Service Mainframe professional with a demonstrated history of working in the…
Experience
Assistant Consultant
Jun 2022 — Present · Indore, IN
Preparing Rota for the entire team on quarterly basis.• Taking active part in daily Scrum call, Sprint review and Sprint planning / retro.• Working on Incident and Change management process as part of daily work.• Preparing backlog reports using SNOW and sharing it with senior members.• Working on client user request for unlocking user id / Account number.• Working on ATM Log request using Cyber Arc application.• Processing ad hoc job submission request.• Creating Incident and Change Request for any work done to bill the customer.• Working on CBM Requests – Password Change, New Setup and Delete request.• Attending daily / weekly call with customer, Leadership and internal team meeting.• Sending weekly report of all the activities performed on daily basis to the customer.• Checking job alerts as per of customer email requests and thereby working on them accordingly.
Education
La Trobe University
Masters in Information & Communication Technology
2009 — 2011
Savitribai Phule Pune University
Bachelor of Computer Application
2005 — 2008
Skills
- Management
- Html
- Team Management
- Technical Support
- Customer Service
- Mainframe
- System Administration
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