Rohit Jangid

About Rohit Jangid

Senior Consultant with above 10 years of experience in installation, configuration, & …

Experience

1. Senior Consultant

   Infosys

   Sep 2019 — Present

   Troubleshooting all the network related issues and provide L1, L2 and L3 support.\\\\n• Providing overall Network management and operations support\\\\n• Performing proactive monitoring, documentation (electronic and physical), and support of the end to\\\\nend Network including Firewall, LAN & WAN.\\\\n• Supporting all possible network and firewall Install, Move, Add, Change (IMAC) requests and\\\\nservice request changes (ECCB Change Requests).\\\\n• Performing Incident & event monitoring, reporting and notification.\\\\n• Performing Incident management (L1, L2 and L3) and Problem management, remediation and root\\\\ncause analysis.\\\\n• Performing proactive health checks by leveraging telemetry graphs/data which can generate\\\\noptimization initiatives.\\\\n• Performing periodic compliance checks to verify adherence to best practices.\\\\n• Performing Service Level tracking and reporting.\\\\n• Maintaining operational support documentation.\\\\n• Implementation of automation opportunities as the first option on how to solve and /or prevent\\\\nrepetitive issues.\\\\n• Engaging and working collaboratively with the third-party vendors to resolve issues.\\\\n• Providing support and consultancy on network related matters when required by another IT service\\\\ndelivery organizations.\\\\n• Providing end-to-end network incident resolution reports per incident severity.\\\\n• Providing end-to-end network health reports about client’s network per site category.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Skills

• Cisco Asa
• Hot Standby Router Protocol (Hsrp)
• Cisco Systems Products
• Checkpoint Security
• Cisco Routers
• Ip Addressing
• Internet Protocol Suite (Tcp/Ip)
• Network Troubleshooting
• Ipsec
• Dhcp
• Team Management
• Redistribution
• Dynamic Host Configuration Protocol (Dhcp)
• Microsoft Office
• Virtual Router Redundancy Protocol (Vrrp)
• Nat
• Stp
• Switches
• Lan Switching
• Networking
• Signal Transfer Point (Stp)
• Tcp/Ip
• Vrrp
• Osi Model
• Routing Protocols
• Hsrp
• Lan Cabling
• Gre Tunnels
• Interpersonal Skills
• Vtp
• Network Load Balancing