Rohit Hardikar

About Rohit Hardikar

I bring over 22 years of professional experience, including 8 years in Site Reliability Engineering (SRE) and equally in Program Management, with a proven track record across diverse domains such as Banking, Insurance, Retail, and Healthcare. My expertise spans both hands-on SRE practices and program leadership.On the SRE side, I have worked extensively with tools such as Prometheus, Grafana, Splunk, Dynatrace, AppDynamics and ELK Stack for monitoring, observability, and incident management. I have implemented CI/CD pipelines with Jenkins, automated infrastructure with Ansible, and leveraged Kubernetes for container orchestration and scalability.In Program Management, I have successfully led large-scale initiatives, driving PI planning, dependency management, stakeholder communication, risk mitigation, and governance frameworks. I specialize in aligning delivery with business outcomes, ensuring teams meet commitments while maintaining operational resilience. My leadership style emphasizes collaboration, transparency, and continuous improvement.I am passionate about building high-performing teams, embedding modern reliability practices, and leading programs that balance innovation with operational excellence. My career reflects a commitment to customer-centric delivery, measurable value creation, and sustainable growth in highly regulated and dynamic industries.

Experience

1. Principal R2 Sre Architect

   Cognizant

   Mar 2021 — Present · Pune, IN

   Implemented a Site Reliability Engineering (SRE) practice for a major North American retailer with over 2200 locations. • Led 24x7 production support for the Enterprise Service Observability (ESOB) platform, onboarding 200+ applications. • Spearheaded SRE transformation for a leading technology captive in the USA grocery sector. • Developed observability solutions for a payments system across 44 countries, enhancing incident automation and monitoring.

Education

• University of Mumbai

  Bachelor of Electronics Engineering, Electronics

  1997 — 2000

• Chembur karnataka high school

  Secondary School Certificate

  1981 — 1994

• St. Xavier's College

  Diploma in Electronics Engineering, Electronics

  1994 — 1997

Skills

• Pre-Sales
• Finacle
• Performance Engineering
• Performance Testing
• Cloud Computing
• Solution Architecture
• Software Project Management
• Requirements Analysis
• Performance Tuning
• Global Delivery
• Requirements Gathering
• Agile Methodologies
• Testing
• Soa
• Unix
• Management
• Sdlc
• Business Analysis
• Oracle
• Pl/Sql
• IT Strategy