Rohit Gupta
Technical Content Developer at Dell Technologies
- Role
- Technical Content Developer 1 at Dell Technologies
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rohit Gupta
Accomplished Technical Content Developer with a strong record of delivering high-impact documentation for cutting edge software solutions. Currently leading content development for the Dell Command Suite and have played a key role in Dell Pro AI Studio’s Intune and MECM Deployment Guides—the first-of-its-kind documentation in the AI space. Co-lead writer for ThinOS (9.x and 10.x) and Wyse Management Suite documentation. Adept at cross-functional collaboration with engineers, SMEs, and marketing teams. Recognized for pioneering a UX-based Help Document in partnership with the EDG team—an organizational first. Known for maintaining 100% CSAT scores, zero delivery failures, and delivering innovation through Gen AI-based content strategies. Proficient in XML, HTML, DITA, and Tridion, with strong technical expertise in both laptop hardware and enterprise software systems. Sound knowledge in creating social networking content.
Experience
Technical Content Developer 1
Dec 2023 — Present · Gurugram, IN
XML || HTML|| DITA || GEN AI || TRIDION || CONTENT WRITING || EDITORProject Lead - Dell Command SuiteWriter - Wyse ThinOSWriter - Dell AI Pro StudioWriter - Wyse Management Suite
Education
University of Calcutta
Bachelor of Commerce - BCom Honours
2015 — 2018
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