Rohit Gupta
Manager– Postpaid Operations at Reliance Jio | Revenue Assurance Specialist | Expertise in Billing Operations, Reconciliation & Process Optimization | Serving Notice Period | Immediate Joiner
- Role
- Deputy Manager at Jio
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rohit Gupta
Telecom professional with 5+ years in Revenue Assurance and Billing Operations. Managing…
Experience
Deputy Manager
May 2021 — Present · Mumbai, IN
As Deputy Manager in the Revenue & Commercial Operations team at Reliance Jio (Wireline & Home segment), I led the automation of key billing processes, significantly reducing manual errors and accelerating billing cycles. I successfully implemented Postpaid Billing Ops Aglie 2.0, automating pre- and post-bill validations, and played a critical role in UAT for new billing plans and product features. My focus on revenue assurance helped proactively plug leakages and drive zero-defect billing initiatives. I collaborated cross-functionally with product, IT, and operations teams, supported team enablement through training, and delivered strategic insights to leadership via data analysis and business reporting. Tools used include SQL, Excel, SAP, and MS Access, with a strong emphasis on automation, process design, and stakeholder alignment.
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