Rohit Gupta
Retail Account Specialist at Revolut 🚀| Support specialist | AML & FinCrime | Retail Banking | Transaction monitoring | Ex-ICICI
- Role
- Retail Account Specialist at Revolut
- Location
- Guwahati, AS, IN
- LinkedIn followers
- 500 followers
About Rohit Gupta
Dynamic Relationship Manager with nearly 4 years of experience in customer relationship management, wealth management, and retail banking. My role as Deputy Manager has equipped me with the skills necessary to cultivate strong client relationships and foster a culture of customer loyalty and retention. Throughout my career, I have demonstrated proficiency in:• Leveraging Portfolio Management to enhance customer retention strategies through data-driven insights and analytics• Ensuring compliance with anti-money laundering (AML), Know Your Customer (KYC), and enhanced due diligence (EDD) protocols to safeguard financial integrity• Providing exceptional customer support that meets and exceeds client expectations, resulting in high satisfaction ratingsI am deeply passionate about financial services and dedicated to driving business growth and customer satisfaction. My analytical skills, combined with a strong ability to empathize with clients, allow me to identify and address their unique needs effectively.As I look to advance my career, I am eager to take more responsibilities and welcome connections with industry professionals who are equally committed to fostering lasting client relationships and driving financial success. Let’s connect and explore opportunities to collaborate!
Experience
Retail Account Specialist
Oct 2025 — Present · IN
Managing retail customer accounts, resolving queries, and ensuring high-quality support. Handling AML/FinCrime checks, transaction monitoring, and compliance while maintaining strong customer satisfaction and NPS.
Education
Manipal Academy of Higher Education
Post Graduate Diploma in Banking and Finance, Retail Banking and Finance
Gauhati University, Guwahati
Bachelor of Commerce - BCom, Business/Commerce, Honors
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