Rohan Sheth
Senior Business Analyst | Telecom Functional Consultant |Next Gen BSS/ OSS |Digital Transformation |CRM |Order Management |TMF|Certified ScrumMaster@ | Infosys Certified Pega Business Architect
- Role
- Lead Business Analyst at Wipro
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Rohan Sheth
Strategic and results-driven Senior Business analyst and SME with a total of 14+…
Experience
Lead Business Analyst
Nov 2024 — Present · Pune, IN
Lead end to end Business Analyst for telecom transformation projects, including BSS Modernization, CRM migration and digital customer enhancement. • Gathered, analyzed, and documented business requirements through stakeholder workshops, interviews and process mapping sessions, ensuring alignment with business goals and regulatory compliance. • Defined As-Is and To-Be process for customer care functions, order management, provisioning and billing systems enabling efficient digital transformation. • Gather, defined and document business and system requirements /improvements by creating BRD, FRD and EPIC, user stories, UML, validating SRS for Order Management for BPM and other BSS applications. • Facilitated data migration and validations activities for legacy to modern system transformation for FixedNet and Mobile products. • Utilizing AI powered tools to convert stakeholders’ inputs into structured business use cases resulting in improved documentation turnaround. • Co ordinating and facilitate scrum events Sprint Planning, Daily Scrum, Sprint Review and Retrospective, Product Backlog Refinement and Release Planning. • Levered AI to auto generate user stories and acceptance criteria from high level requirements which enables faster backlog grooming.
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