Rohan Thakkar
Senior Product Manager @Interfolio From Elsevier
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WORK HISTORY
Senior Product Manager @Interfolio From Elsevier
As a Senior Product Manager, I’ve expanded my oversight to include the strategy and execution of Interfolio’s flagship product, Dossier, while also leading global expansion efforts across our Faculty Information System suite. My focus is on integrating our products to deliver a seamless, scalable customer experience across markets. I’ve helped maintain client retention rates above 90% and introduced AI-powered workflows to improve internal operations—automating release notes, drafting engineering stories, and enhancing client communications. I also lead accessibility and usability initiatives to ensure our web and mobile platforms meet WCAG standards and deliver meaningful value to institutions worldwide.
EDUCATION
Seton Hall University
Masters of Arts (M.A), College Student Personnel Administration
Rutgers University
Bachelor of Arts, Communication & Cultural Anthropology
SKILLS
ABOUT ROHAN THAKKAR
I’m a data-driven product leader with over eight years of experience in the SaaS industry, specializing in building user-centered platforms that deliver measurable business and customer impact. My background spans product management, customer success, and business systems leadership, giving me a holistic understanding of how products succeed from concept to adoption.Rooted in EdTech and now operating across broader SaaS markets, I’m passionate about creating scalable, accessible, and mobile-first solutions that simplify complex processes and elevate the user experience. I’ve led 0-to-1 feature development, integrated AI-powered workflows to improve efficiency, and maintained client retention rates above 90%.I thrive at the intersection of strategy, data, and collaboration—transforming insights into products that drive growth, strengthen customer trust, and make a lasting difference for the organizations and users they serve.
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