Rohan Pendyala

About Rohan Pendyala

I’m a results-driven professional with hands-on experience in application operations, research, and data analytics across both financial technology and academic settings. Over the years, I’ve built a track record of improving operational efficiency by optimizing workflows, automating routine processes through coding, and managing complex database migrations while maintaining compliance and system stability. I collaborate closely with cross-functional teams to align technical operations with strategic goals, streamline project management practices, and communicate complex technical concepts in clear, actionable terms. My work is guided by a strong foundation in data analysis, process improvement, and technical problem-solving—skills I use to deliver solutions that enhance performance, reduce risks, and support informed decision-making. Connect with me to learn more about my expertise in the following areas- Technical Optimization - Server Configuration & Setup - Legacy Code Refactoring - Workflow Automation & Scripting - Data Migration & Validation - Monitoring & Performance Tuning - Client-Centric Troubleshooting - Reporting & Documentation - Project Oversight & Collaboration Technical Acumen- Programming Languages & ML Models: SQL | Python | Java | C | C++| MATLAB | Papyrus Query Language (PQL)| Jira Query Language (JQL)| Batch | PowerShell |- ML Models: Classification | Regression | Neural Networks - Tools & Frameworks: Tableau | TensorFlow | Keras | Amazon (S3, EC2, DynamoDB, RDS, VPC & IAM)| ServiceNow | SharePoint | Moogsoft | Jira | GitLab | Dynatrace

Experience

1. Application Development Professional Appops

   Fiserv

   Dec 2024 — Present · Omaha, NE, US

   I assumed greater responsibilities, focusing on operations to improve processes across finance, business, and IT functions at a financial technology and services company. While still handling my prior duties, I led several efficiency initiatives. I coded credit card data using Papyrus Query Language (a proprietary C-based software) and delivered automation projects that boosted operational accuracy and productivity. Among my achievements and contributions, I- Migrated the legacy PQL application to the latest version with zero production or printing disruptions, managing full change control in a regulated financial environment- Configured and deployed the PQL application on new Windows servers, coordinating firewall approvals to ensure secure and seamless file flow- Improved server and application performance by removing redundant binaries, achieving a 20× increase in processing speed- Developed a monitoring framework to track server and data changes, enhancing oversight, compliance, and operational flexibility; recognized by leadership for reinforcing governance controls- Automated routine operations using custom batch and PowerShell scripts, reducing manual workload and eliminating SQL-dependent patching procedures- Utilized XML automation to streamline file transfers, validate dependencies, and reduce process failures, improving reliability and accuracy- Created a custom script replicating font replacement functionality, minimizing reliance on third-party tools while preserving system efficiency.

Education

• University of West Florida

  Master's degree, Information Technology

• Ratna Junior College

  Intermediate, MPC

• St.Andrews High School

  High School Diploma

• GITAM Deemed University

  Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

  2017 — 2021