Rohan Chopra

Investment Manager @Storeys Real Estate

Dubai, AE

Customer Success & Sales Representative | Storeys Real Estate Joined this dynamic firm to leverage and expand my skills in customer engagement and solution-oriented sales.Manage a high volume of inbound and outbound calls, serving as the first point of contact and brand ambassador for the company, dedicated to providing an exceptional customer experience.Employ active listening and consultative techniques to accurately identify customer needs, proactively research issues, and deliver tailored solutions, significantly enhancing customer satisfaction and retention.Master and adapt call scripts for various projects to ensure consistent, high-quality service while personalizing interactions to build genuine rapport and trust.Drive revenue growth by identifying key opportunities during customer interactions to cross-sell and upsell products, effectively contributing to the company\'s sales targets.Strategically schedule and coordinate meetings with high-potential leads, facilitating the transition from initial contact to deeper sales engagement.Meticulously maintain performance standards by achieving all key organizational metrics and deadlines within a fast-paced, target-driven environment.

MAAC

Bachelor’s Degree, Audio Visual Special Effects

Indian Institute of Technology, Madras

CCE , Data Science and Artifical Intelligence

National Institute of Technology, Kurukshetra, Haryana

Master of Business Administration - MBA, Marketing