Rohan Nayee
Account Manager @Edmundson Electrical Ltd
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WORK HISTORY
Account Manager @Edmundson Electrical Ltd
Crawley, GB
Provide internal sales support for electrical contractors and trade customers, delivering accurate quotes, product recommendations, and order processing.Build and maintain strong customer relationships by understanding project requirements, timelines, and budgets.Liaise closely with external sales representatives, warehouse teams, and suppliers to ensure smooth order fulfillment and on-time delivery.Manage pricing, margins, and stock availability while identifying opportunities to upsell and cross-sell products.Handle inbound customer enquiries via phone and email, offering technical product support and solutions.Process sales orders, credits, and returns using internal systems, ensuring accuracy and efficiency.Support branch sales targets through proactive customer engagement and reliable service.
EDUCATION
Crawley College
Information Technology
De Montfort University
Bachelor of Science - BS, Business Information Systems
ABOUT ROHAN NAYEE
A motivated and result-driven individual with a BSc (Hons) in Business Information Systems and real-world experience in a customer-facing and technology supporting roles. Highlights strong organisational and communication abilities with a track record of hitting targets and KPI’s in fast-paced environments, effective priority management, and building collaborative relationships with stakeholders at all levels. Seeking opportunities to apply technical expertise and a client-orientated attitudeto encourage innovation and contribute to organisational success.
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