Rohan Nadkarni
Senior Director of Operations | Expert in Mortgage Banking & Financial Services | Strategic Leader Driving Business Growth & Efficiency
- Role
- Senior Director of Operations at Altisource
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rohan Nadkarni
With over 17 years of experience in the BFSI and Services sector, I have a proven track record of success in Mortgage Banking, Servicing, Originations, and Default Management operations. I specialize in leading complex business units, focusing on revenue generation, financial management, and operational excellence.My expertise spans across Business Management, Mortgage Originations, Mortgage Servicing, Vendor and Quality Management, Customer Service, Tele-calling, and Sales Operations. I am skilled in Client Management, Process Transitions, and implementing transformative process improvements that drive growth and operational efficiency.I am passionate about leveraging data-driven insights, strategic planning, and technology to deliver superior results, foster team development, and enhance stakeholder engagement. My goal is to continuously add value by leading with innovation and consistently exceeding organizational expectations.
Experience
Senior Director of Operations
Nov 2024 — Present · Bengaluru, IN
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration (M.B.A.), Banking and Finance Management
2017 — 2019
XLRI - VIL Programs
Strategic Management
2019 — 2020
University of Mumbai
High School, Business/Commerce, General
2005 — 2007
University of Mumbai
Bachelor’s Degree, Commerce and Management
2009 — 2012
Skills
- Call Centers
- Client Relations
- Change Management
- Performance Appraisal
- Risk Management
- Team Management
- Service Delivery
- Business Analysis
- Revenue Cycle Management
- Kaizen
- Lean Six Sigma
- Bfsi
- Business Process Improvement
- Account Receivable Process Management
- Financial Risk Management
- Sla
- Service-Level Agreements (Sla)
- Telecommunications
- Analysis
- Kpo
- Bpo
- Quality Assurance
- Credit Risk
- Management
- Value Creation
- Process Improvement
- People Development
- People Management
- Innovation Management
- Sales Operations
- Customer Service
- Microsoft Office
- Idea
- Outsourcing
- Team Leadership
- Transition Management
- Upselling
- Financial Analysis
- Project Management
- Vendor Management
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