Rohani Rajaratnam
Generative AI | Enabling Enterprise-Scale AI Adoption | Tech-Driven Business Transformation | Strategic Execution
- Role
- Director, Enterprise Genai Programs at Experian
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Rohani Rajaratnam
A passionate, results-driven individual with 17+ years of experience in Project Management, Scrum Master, Operations Management and Customer Satisfaction. Skilled communicator, able to lead offshore, Onshore and cross-functional teams to plan, build, launch and manage IT /ITES projects.Skills : Project ManagementWaterfall and Agile Software Development Lifecycle (SDLC) Project Management (PMP)Resource ManagementIT & Operations ProjectsWeb / Mobile Development Requirements ElicitationWireframes and PrototypingResponsive Web DesignAccessibility TestingBrowser Compatibility TestingUser Acceptance TestingCertifications :Project Management Professional (PMP)Certified Scrum Master & Product OwnerLean Six Sigma – Black BeltISO Certified Internal AuditorTechnology :JIRA, Version One, Microsoft ProjectMicrosoft Office Suite (Excel, Word, PowerPoint)VisioSite ImproveKentico & WordPress Content Management SystemsDigital Asset Management - Percolate
Experience
Director, Enterprise Genai Programs
Jun 2020 — Present · Costa Mesa, CA, US
Education
St. Josephs College of Arts and Science
Bachelor of Science (B.S.), Environmental Science
1996 — 1999
Skills
- Business Development
- Management
- Risk Management
- Team Management
- Customer Service
- Global Client Management
- Sla
- Transition Management
- Training
- Customer Satisfaction
- Vendor Management
- Business Process Outsourcing (Bpo)
- Process Improvement
- Customer Relationship Management (Crm)
- Business Process Improvement
- Crm
- Customer Relations
- Outsourcing
- Service Delivery
- Bpo
- Six Sigma
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