Rohan Hegde
Channel Strategy Professional
- Role
- Channel Manager at YES BANK
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Channel Manager
May 2025 — Present · Mumbai, IN
Managed channel and stakeholder relationships, ensuring seamless coordination across internal teams and external partners.Designed and implemented incentive programs, scorecards, and performance tracking mechanisms to improve team productivity and business performance.Drafted Standard Operating Procedures (SOPs) and process notes to standardize operations, strengthen governance, and ensure compliance.Streamlined workflows and reporting processes to enhance operational efficiency and support business continuity.Planned and executed sales contests and engagement initiatives within defined P&L and budget parameters to maximize ROI and drive motivation.Conducted data-driven performance reviews to identify operational gaps, improve processes, and support revenue growth initiatives.Handled critical customer complaints across social media and senior escalation channels, including MD and Nodal Officer cases, to strengthen customer experience and service quality.
Education
Vp plc
Bachelor of Music
VPMs Ramniklal Z Shah College of Arts Science and Commerce Mithagar Road Mulund East Mumbai 400 081
Bachelor of Business Administration - BBA, Marketing
2015 — 2018
St Xaviers PG college
High School Diploma
St. xavier's High School
High School Diploma
Lala Lajpatrai Institute Of Management
Master of Business Administration - MBA, Marketing
2019 — 2021
Lala Lajpatrai Institute Of Management
High School Diploma
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