Rohan Gupta
Software engineer at PGS
- Role
- Software Engineer at Principal Global Services
- Location
- Varanasi, UP, IN
- LinkedIn followers
- 500 followers
About Rohan Gupta
As a dedicated and versatile software engineer, I bring over 3 years of experience in software development, specializing in Java, ServiceNow, and Data Structures and Algorithms (DSA). My journey has been defined by a passion for solving complex problems, building scalable solutions, and empowering others through technology.I began my career at Infrrd Pvt Ltd, where I honed my skills as a Java Developer. My contributions included designing and developing RESTful APIs using Spring Boot, implementing efficient methods, and managing MongoDB databases. Leveraging Eclipse IDE, I created reliable, high-performance software solutions tailored to business needs.Currently, I am a ServiceNow Developer at Principal Global Services, focusing on IT Service Management (ITSM) and Event Management modules. My responsibilities include developing custom scripts and business rules using JavaScript, creating APIs and REST resources, and integrating health monitoring tools with ServiceNow to enhance operational efficiency.Beyond my professional roles, I have served as a Teaching Assistant at Coding Ninjas, where I resolved over DSA-related doubts and guided students to master key concepts and debug their code effectively. This experience reinforced my ability to communicate complex ideas and nurture learning in others.My key skills include:Java Development (Spring Boot, RESTful APIs)ServiceNow Development (ITSM, Event Management)Database Management (MongoDB, MySQL)JavaScript (Custom scripts, business rules)Data Structures and Algorithms (DSA)Driven by a commitment to excellence, I continually seek opportunities to grow and contribute to innovative projects. Let’s connect and explore how we can collaborate to create impactful solutions!
Experience
Software Engineer
Jul 2023 — Present · Pune, IN
Specialized in IT Service Management (ITSM) development on the ServiceNow platform to streamline and optimize operational processes.Currently working on the Event Management module, developing APIs and REST resources to enhance functionality and integration capabilities.Integrated various health monitoring tools with ServiceNow to provide real-time insights and proactive incident resolution.Designed and implemented custom scripts, business rules, and flow diesigner using JavaScript to automate processes and improve system functionality.Collaborated with stakeholders to analyze requirements and deliver tailored solutions for ITSM and Event Management processes.Proactively identified and resolved system issues, improving overall platform performance and reliability.
Education
Guru Ghasidas Vishwavidyalaya, Bilaspur
Bachelor of Technology - BTech
2018 — 2022
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