Rohan Sankhe
Senior Product Manager, Salesforce - Fsc @ATB Financial
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WORK HISTORY
Senior Product Manager, Salesforce - Fsc @ATB Financial
Calgary, AB, CA
Lead a sustainment squad to align Business Banking processes with Salesforce Financial Services Cloud, optimizing workflows and boosting operational efficiency.Develop Proof of Concepts (POCs) for Business Banking Leadership to demonstrate enhancement benefits and validate solution feasibility before full-scale development.Streamlined operations by eliminating redundant processes, integrating critical data into Salesforce, and reducing dependency on external systems like SAP CRM and Unleashed.Spearhead continuous improvement initiatives, leveraging Salesforce capabilities to introduce innovative operational methodologies.Collaborate with Business Banking leadership to elicit requirements, translate them into actionable Salesforce solutions, and deliver comprehensive User Stories with clear acceptance criteria.Oversee enhancements to roles, hierarchies, permissions, dashboards, and reports, ensuring seamless user experiences across diverse groups.Manage API integrations with systems like SAP CRM and Moody’s Credit Lens, maintaining detailed Data Dictionaries and Master Config Notes for traceability.Conduct rigorous acceptance testing and production smoke tests to ensure flawless deployments and consistent user experience.Develop release documentation and In-App guidance, linking users to knowledge articles for smooth adoption of new features.
EDUCATION
St. John the Baptist High School
Secondary School Certificate, High School/Secondary Certificate Programs
Synergy School of Business Skills
Project Management Preparatory Training, Project Management
Welingkar Institute of Management
Master of Management Studies (M. M. S.), Marketing
Datta Meghe College of Engineering (DMCE), Airoli
Bachelor of Engineering (B.E.), Computer Science
Ramnivas Ruia Junior College
Higher Secondary Certificate, High School/Secondary Certificate Programs
SKILLS
ABOUT ROHAN SANKHE
Experienced Salesforce Administrator with a proven delivery record in configuring and developing enhancements on the Salesforce Financial Services Cloud platform. Self-initiated and methodical, utilizing Scrum methodology for planning and execution of all deliveries.Highly experienced Project Management Professional with a successful track record of deliveringnew products and services which are complex, large-scale IT solutions redefining digitaltransformations and valued at 2MN+ USD. Motivational team leader with strong communication skills. Possesses exceptional stakeholder management skills through the use of a methodical approach, in-depth research of short-term requirements and long-term goals and business acumen.> 7+ years of IT Project Management experience in large projects for retailers and telecom,introducing new products and services like omnichannel retail ERP and digital-first services likecustomer self-care at fingertips> Hands-on experience with Waterfall and Agile software development methodologies> Strict Project Control to ensure project profitability without Service Level Agreement breaches> Highly motivated, quick learner and aligns easily with Project objectives to ensure timely andthe quality outcome with minimal guidance> Collaborates effectively with internal stakeholders and vendor partners from diverse culturallandscape> 8+ years of Business Analysis experience in product and custom software development> Well-versed with Salesforce, Microsoft Project, Visio, Office and Google Enterprise SuiteAs a part of a large greenfield project in the Middle East collaborated with vendors across 16 organisations located in 17 countries. Roller coaster ride of diverse work cultures. but I think of it as an enriching experience of sailing with the best in the industry!
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