Rohan Bakshi

About Rohan Bakshi

With over 20 years of experience in the media and telecommunications industry, I am a seasoned Telecom Presales / Solutioning Lead, Program and Engagement Manager at Tata Consultancy Services (TCS), leading and delivering complex solutions and strategic programs for large engagements with North American Communications Service Provider Companies. My core competencies include agile governance and maturity improvement, customer experience and relationship management, business development and sales lifecycle management, and cross-functional team orchestration. My mission is to enable and facilitate the digital transformation and innovation, by leveraging my technical skills, business acumen, and problem-solving abilities. I am passionate about delivering value and exceeding customer expectations, by aligning the program objectives with the business goals and the customer needs. I am also committed to fostering a collaborative and supportive culture, by empowering and mentoring my team, building strong relationships with stakeholders, and sharing best practices and feedback.

Experience

1. Comcast - Business Services Program, Engagement Manager and Presales Solutioning Lead

   Tata Consultancy Services

   Jan 2021 — Present

   Presales and Solutioning of Large Deals / RFPs - Agile Governance and Agile Maturity Improvement for 100+ Team- Bridge between Business, Product Owners and Technical team for expediting Business Requirementimplementation- PI Planning, Capacity and Resource allocation for most efficient delivery- Leading team of delivery managers to continuously achieve and exceed Customer ProgramObjectives- Relationship building and Customer experience Management- P&L Ownership, Business Development and Relationship Growth by Opportunity identification, Leads Generation and Sales Lifecycle Management- Program Management for on-boarding of Pennsylvania State- Orchestration with diverse and cross functional teams in multi-vendor setup- Program managing Agile implementation of a customer Business Process Management Solution

Education

• Government Engineering College, Aurangabad

  BE, Computer Science

  1998 — 2002

Skills

• Birrds
• Bss
• Integration
• Shell Scripting
• Software Development
• Scrum
• System Testing
• Agile Project Management
• North American Telephone Numbering Planning and Administration
• IT Strategy
• Telecommunications
• Data Migration
• Pre-Sales
• Program Management
• Requirements Gathering
• Lerg
• Project Delivery
• Data Warehousing
• Business Requirements
• Business Analysis
• Global Delivery
• Telecommunications Billing
• Agile Methodologies
• Business Process
• Unix Shell Scripting
• Oracle
• Requirements Analysis
• Unix
• Data Modeling
• IT Service Management
• Databases
• Pl/Sql
• Billing Systems
• Sql
• Quality Center
• Business Intelligence
• Resource Management
• Core Java
• Testing
• Soa