Rohan Surve
ServiceManagement | ITIL, Service Operations, Service Management, Project Management
- Role
- Lead Service Management at ABCD Aditya Birla Capital Digital
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rohan Surve
Experienced professional with 19 years of expertise in Service Management and Project Management. Recognized as an ITIL certified with a strong understanding of IT service principles and best practices. Extensive training with PMP and specialized knowledge in ITIL Service Operation and Transition processes. Proven ability to successfully lead and deliver complex projects within budget and time constraints, ensuring optimal service quality and customer satisfaction. Exceptional problem-solving and analytical skills, with a track record of implementing innovative solutions to maximize operational efficiency. Excellent communication and leadership abilities, fostering strong relationships with clients, stakeholders, and team members. Seeking a challenging role where I can utilize my extensive experience and certifications in Service Management and Project Management to drive organizational growth and success.
Experience
Lead Service Management
ABCD Aditya Birla Capital Digital
Dec 2024 — Present · Mumbai, IN
Education
Mumbai University
Bachelor of Commerce (B.Com.)
1999 — 2003
ITIL
Service Operation , Service Design, Service Transition
ITIL
B Com
2002 — 2005
Skills
- Pmo
- Pmp
- IT Outsourcing
- Itil
- Service Delivery
- Management
- Outsourcing
- Program Management
- IT Operations
- Strategy
- Pre-Sales
- Sla
- Sdlc
- Solution Architecture
- Incident Management
- Vendor Management
- Service Management
- Business Continuity
- Project Management
- Offshoring
- Team Management
- IT Service Management
- Bpo
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