Rohan Shekhar Shetty

About Rohan Shekhar Shetty

An experienced professional with 13+ years of background in Supply Chain, Shipping & …

Experience

1. National Key Account Manager

   Kuehne+Nagel

   Mar 2023 — Present · Mumbai, IN

   Daily management & coordination of shipments with both shippers/warehouse and support day-to-day logistics activities for key customers.• Set up & monitor project shipments from initiation, execution, & billing for high revenue clients.• Support planning department for determining cost-effective means of transporting various types of products & equipment considering the delivery requirements.• Analyze routes, rates & means of transportation, negotiate fees, and coordinate with the Carriers & Operation Department.• Responsible for selecting carriers for each customer according to needs & negotiating carrier rates.• Participate in meetings with carriers & customers as necessary, & discuss about performance, load increment, relationship building & other business requirements.• Perform profit & cost analysis for various accounts & Overseeing complete pricing & account management activities at Pan European region.• Designing multiple processes & special projects for the key clients & create growth plans for the assigned sector.• Client retention & expansion of revenue from the same customer & driving key output performance KPIs that impact the client. Example: TAT, RTO, NDR handling, billing.• Perform assigned functions in the transportation field, consistent with regulations, standards, established policies, & business requirements.• Focus in building new business, increasing customer loyalty, & forging strong relationships with key clients.• Driving important KPIs across other teams like operations, finance and tech.• Prepare regular reports of progress & forecasts to internal & external stakeholders using key account metrics.• Participate in end-to-end request-for-quotation process & liaise closely and build strategic relationships with client stakeholders.• Respond to all client-related matters, from contractual agreements, solution implementation & service performance, to service enhancements and new business opportunities.